On behalf of my mother, Jean Wall, and myself I would like to commend you on the quality of your staff.
Recently my mother sold her property on The Driftway, Londonderry. Having had the property with another agency from McGraths Hill for six months with only one person viewing her property, we were less than satisfied.
Consequently, we were recommended Craig Donkin from your office by Toni Matthews of the White Balloon dress shop in Richmond. However, before we had the chance to contact Craig ‘conscientious’ Craig contacted us.
Both my mother and I were greatly impressed by his courtesy and straight talking. Although we realised that he was a salesman, we felt that he really had my mother’s interest at heart and when he said something was going to happen he would ring me, I would tell my mother, and then it would actually happen.
We would have no hesitation in recommending him or your agency to any of our friends who may in the future be selling their properties.
Also we must mention Angela, who is one of your receptionists, like Craig she treats her job with care and responsibility when looking after clients. Our experience with your agency has been and a refreshing change in the modern times.