Collection & Storage of Information
We may collect and store any information that you provide to us via the internet, on the telephone, at open inspections, when you enquire or apply to rent a property managed by us, when you enquire about a property being sold by us, when transacting business with us, when participating in any competition run by us or in any other way.
We may also obtain certain anonymous information from your computer without your direct knowledge, by way of cookies. A cookie is a piece of information that is put out by our web server that is stored on your computer. It does not identify you or give us access to your computer but it does enable our computer to recognise your computer each time you log in to our site and provide certain statistical information. You can set your computer not to accept or store cookies.
We will not collect, use or disclose sensitive information (such as information relating to race or ethnicity, religious belief or sexuality) unless you agree or unless authorised or required by law to do so.
Access, Accuracy & Security of Information
We use our best endeavours to ensure that any personal information held by us is held in strict confidence and as securely as possible, and that access to it is limited to our authorised personnel. You may request access to your personal information at any time. You may request that any information we hold about you be corrected, in the case of error, or deleted.
Use of Information
We may use your information for any legitimate business purpose. In the normal course of our business we may disclose information to other parties including, without limitation, potential tenants, landlords, personal referees, purchasers, vendors, media organisations, valuers, mortgage brokers, banks, lenders, on the internet, our clients (whether current, prospective or past), tradespersons, owner’s corporations, managing agents and government and statutory bodies. We will not disclose your information to a third party for any other purpose unless required or authorised by law to do so.
We may contact you by letter, email, fax, text message, telephone or any other means for the purposes of promotion, advertising or publicity, or any other legitimate business purpose unless you ask us not to.
Third Party Sites
The manner in which we use personal information provided by you is governed by Australian law. By providing us with personal information you agree that Australian law will govern its use exclusively, regardless of where you happen to be. For further information about privacy in Australia please see the website of the Privacy Commission at http://www.privacy.gov.au