Did what he said he’d do; on time, on-budget and very communicative. Shane visited us at the property, made a market assessment and set our expectations accordingly. The number he said he’d get for us was above what we expected, but he thought it may take a few months to sell. Our surprise was that he got EXACTLY the price he’d suggested and in just 3 weeks on-market. Sensational! He was respectful, communicative and a pleasure to deal with. I cannot rate Shane highly enough. Very happy customer.
Fantastic agents, reliable & great service. Went above and beyond & amazing result!
Shane is a genuine person selling real estate agent and this is a rare quality in this field. Shane is a very good real estate agent. He always called us after an appointment to discuss the possible buyer stating the positive and negative comment. If his appointment did not arrive he would always let us know. We had a big property and showing it would take a lot of time he never rushed the buyers. We were very happy to have Shane sell our property and we would highly recommend him to other sellers. He was 100% in all the aspects of selling real estate. Even if Shane had not sold our property we would still have given him the same scores. We feel we were very lucky to have him sell our property.
It was our first time selling a property and we were very unsure of what to do and which real estate agent was best for us. We had spoken to a few agents from different companies and even considered private sale, until Craig Donkin found us.
Craig demonstrated great knowledge in his field of work and was able to answer all our questions and made us feel confident and sure about our decisions. We requested a quick sale, with a price to suit all of us and Craig was optimistic and certain he could follow through.
In 2 weeks we had a few interests and finally a buyer and we couldn’t have asked for a better result. Craig continued to show his commitment even after the cool off period, and made sure we were all happy until the final exchange.
Thanks so much Craig and the Cutcliffe team for all your help and support.
Craig has never lost patience and has found our purchasers in record time. Many thanks Craig.
I found Craig Donkin who sold my property to be an agent that I was happy to deal with great communication and knowledge in the field and a tenacious attitude to sell the property. All the staff at Cutcliffe office were great as well. Thanks.
We had a boutique/unique block of land to sell. It required an agent that was able to conceptualise its qualities and values. Seven agents were contacted. Craig was the agent that best met our vision for the block. Craig was able to negotiate a deal for a figure that was 13% more than Craig’s estimated value.
First and foremost, I would like to thank Craig, Amelia and the team involved in selling our house at 12 Fourth ave, Llandilo. My wife and I believed we had a well presented home, that would sell at some point in time, however we were also aware of the fact the back acre is earmarked for the Western Orbital and there is a small water course running along the perimeter of the fence. We did speak with a number of local agents within the area regarding selling our property, however it was Craig that seemed to understand what was involved with the rear acre, and with that gave both my wife and myself the confidences in having him as our lead agent.
Craig also picked up on certain features of the house that other agents missed, which showed an eye for detail. I believe he could gauge a customer quite quickly to determine whether they were a potential purchaser or another tyre kicker. We are very satisfied with the outcome and the effort put in by both Craig and Amelia on open home days and throughout the entire process, and on top of that I would NOT think there would be too many agents that could sell the one house twice, in the space of approx four weeks. Thank you to ALL involved.
This was a difficult, elongated transaction taking over a year to complete. We had four different agencies look over the place. Craig’s positivity and commitment stood out. The rest just grumbled and talked the place down, one in fact even recommended we go with Craig. We did and every commitment he made, he kept, he followed through proactively, but without being pushy. When the property finally went to market it sold in a week, way above expectation, mostly due to Craig’s good efforts. Thanks Craig, we thoroughly recommended you.
We engaged Cutcliffe to sell our home as they have extensive knowledge of our property and market in our area. We achieved a result that we were very pleased with in a short period of time. Go team Amelia and Craig.
I just wanted to thank you all for the help support and professionalism you showed when dealing with the sale of our property at Orchard Hills.
Your dedication and commitment was above and beyond and greatly appreciated and made my job so much easier.
Thank you again on a job well done.
I would sincerely like to thank you for your professionalism and assistance during the sale and after of 41 Rain Ridge Rd, Kurrajong Heights.
You were always professional and easy to talk to. Thank you for keeping me regularly informed throughout the whole process enabling everything to run smooth and look effortless. You went above and beyond and my family and I appreciate it.
Anna dealt with the sale of our Bilpin property. During that time she showed a high level of professionalism, enthusiasm with superior communication skills through every step of the sale. We have dealt with many real estate agents throughout our life and none of them have risen to the occasion or standard that Anna has for this sale. She went above and beyond the call of duty.
We would highly recommend her to anyone who wishes to sell his or her property. She is a wonderful asset to the real estate industry and Cutcliffe Properties.
We would like to give our sincere thanks to Craig and the whole Cutcliffe Team for their consistent professionalism in selling the above property.
Kevin and I have bought and sold many properties over the past 10 years. In our dealings with real estates we have never come across a company that promises sincerity, a trustworthy attitude and 100% dedication in selling a property. Cutcliffe delivered what they promised even during a substantial down turn in the property market.
As a sales representative Craig Donkin is very dedicated and determined to sell any property. We found him very organised and honest throughout the sale of our house. His friendly disposition was always welcomed. We highly recommend Cutcliffe Properties.
When I began the sale process for my 11 acre residential property in Grose Vale, I spoke to a number of real estate agencies. Craig Donkin was the only one who was quick to respond with a formal appraisal and a comprehensive sales strategy.
His assessment included repairs and improvements I could make to the property to enhance its sale value. Throughout the sale process, Craig was always available to discuss any aspect of the sale, whether that be on weekends or late at night (which was important to me). His office was also open to take calls from buyers 7 days a week (whereas most agents close on Sundays).
Craig’s advice was honest and open without any hidden agendas. His experience in setting an accurate price for marketing the property was invaluable. The property sold within the first week at a price in excess of my expectations. Many agents can tell you what you want to hear by over-inflating the price and then let your property sit on the market for weeks or months. The value of an agent is in their honest and accurate assessment of your property’s worth and the sales strategy around that including marketing price, timing of sale and the preparation for sale. Craig exceeded my expectations in all these key areas.
If you are considering selling your property, then I can strongly recommend you speak to Craig Donkin very early in your process. I’d be happy to take a call to share with you my experience further.
Anthony was very helpful, communicated well, gave good advice and went out of his way to get a problem property sold in under 4 weeks.
We are pleased to write this reference and recommendation for Craig Donkin. After two years of trying (unsuccessfully) to sell our property with another agent we were advised to speak with Craig. Three months later Craig has successfully sold our property.
At our first meeting with Craig it was apparent that he understood acreage and he quickly identified the features of our property that would appeal to buyers. He provided sound and realistic guidance on the expected sale price and the expected timeline (both of which proved to be very accurate).
In the time that it took to sell the property, Craig (together with his colleagues) was able to generate a great deal of interest in the property and had a steady stream of interested buyers. Throughout the process we were always kept well informed and up to date and we found Craig and the Cutcliffe team most professional.
We have no hesitation in recommending Craig to anyone who is looking to sell their property.
On behalf of my mother, Jean Wall, and myself I would like to commend you on the quality of your staff.
Recently my mother sold her property on The Driftway, Londonderry. Having had the property with another agency from McGraths Hill for six months with only one person viewing her property, we were less than satisfied.
Consequently, we were recommended Craig Donkin from your office by Toni Matthews of the White Balloon dress shop in Richmond. However, before we had the chance to contact Craig ‘conscientious’ Craig contacted us.
Both my mother and I were greatly impressed by his courtesy and straight talking. Although we realised that he was a salesman, we felt that he really had my mother’s interest at heart and when he said something was going to happen he would ring me, I would tell my mother, and then it would actually happen.
We would have no hesitation in recommending him or your agency to any of our friends who may in the future be selling their properties.
Also we must mention Angela, who is one of your receptionists, like Craig she treats her job with care and responsibility when looking after clients. Our experience with your agency has been and a refreshing change in the modern times.
We recently employed Cutcliffe Properties to sell our property and can strongly recommend them to anyone who is looking to sell their property.
After two other local agents, one terrible and a good one, we signed up with Cutcliffe. Cutcliffe only do acreage and are prominent in the district.
The property was sold within four weeks. What makes this more than luck is that they sold it twice in this time, the first falling through for finance reasons and within three days of the first sale falling through it sold again for more than the first agreed price.
Cutcliffe in our experience showed professionalism, sincerity, integrity and enthusiasm. We were informed throughout the whole process and we felt that they were working for us, not just another listing.
We have no hesitation in recommending Cutcliffe to anyone who is looking for an energetic, honest and knowledgeable agent to work for the vendor.
Andrew and Alyssa and all of the staff at Cutcliffe Properties at North Richmond, Joe and I would like to offer our sincere thanks and gratitude for the professionalism and efficient manner in which you handled the sale of our property at Kurrajong. It was a pleasure dealing with all of you.
Craig was very professional and found a suitable buyer at our requested price. Thanks Craig and the Cutcliffe Team.
Thorough and professional service was much appreciated. Craig has been honest and upfront right from the start and throughout the entire sale process. He was at all times hard working and proactive and I was kept immediately informed of all developments.
We found Anna wonderful to work with she is always avaible to speak with at any time. Open honest and approachable.
Dear Paul, just a few lines to say how very much I appreciated Craig and Anna from your NORTH RICHMOND OFFICE selling my property. Their professionalism at all times and excellent communication skills were outstanding. To say they went above and beyond would be an understatement and I can honestly say they made a very stressful situation much easier to bare. If they said they would do something THEY DID IT! This reliability alone is rare in today’s world. I will be eternally grateful to these two wonderful sales people.
When we first decided to put the property on the market we phoned a couple of agents to get an idea of the market value. We received feedback varying from a bit disinterested to a bit too pushy.
I decided to phone Cutcliffe and spoke with Tim. We arranged to have a meeting with both Tim and Michael. They arrived on time and it was clear they had done their research into the property. They were only too pleased to answer any questions we had and in no way made us feel pressured to make a decision. They presented us with several options on the best way to sell the property and were more than happy to meet with us a few times as we struggled with the decision to sell the property that has been in the family for almost 60 years.
They were genuinely understanding of the emotional factor in making this decision and gave us the time we needed to do so. All of the family felt comfortable with Tim and Michael throughout the marketing and sale and they were always there if we needed any help. They achieved a great price for us and we would not hesitate to recommend them to anyone.
Craig was very professional and found a suitable buyer at our requested price. Thanks Craig and the Cutcliffe team.
We could not recommend Michael highly enough. Right through our Sales process, he has been amazing. Communication is one of Michael’s many attributes, all the way through Michael kept us updated with enquires on our property, what he was doing to promote it and get inspections and what the market was doing. We were always given plenty of notice of inspections and our open homes always generated inspections. Michael was always there to help and guide us through the process of selling our home and he helped make it a painless experience. Apart from a great Agent Michael is just an all round nice guy. Highly Recommended!!!
Michael was active in the sale of the house the entire way. While it wasn’t an easy process he was always available and always communicative. My property wasn’t the most expensive and no doubt it wasn’t the most important on his list but he made us feel like it was. Highly recommend Michael to anyone as an agent.
Hi Tim, Vicki and Michael,
Settlement has finally happened!! I would like to truly thank you all for your hard work in getting that across the line! Tim and Vicki outstanding help in keeping all parties calm and focused!
I will be in touch shortly to find out what properties you have for me to buy lol!
It is my pleasure to give feedback on your real estate agent Anna Gabities, who facilitated the sale of the above property.
My first interaction with Anna was when she came to give an appraisal on my property. From the onset I found Anna to be highly professional and approached the sale of my property with integrity and honesty.
Any questions I required answers to were dealt with efficiently and in a timely manner, including weekends. Anna made the sale of this home an easy process and I was reassured by her skills in property sales.
I would like to thank Anna personally for her outstanding performance in this matter.
Our experience with Anna was positive from the start with our previous experience with another company very disappointing. The positive attitude that ‘I am going to sell your house’ was encouraging and within a couple of weeks of being on the market it was sold. Well done to Anna, Tim Cutcliffe & the Cutcliffe Team.
Anna and the team at Cutcliffe are fabulous professionals. They become your friend and they get the job done. From 1st day of signing with Cutcliffe Anna and Tim were straight into selling my home, I wouldn’t use any one else. If you want results with friendly happy service only use Cutcliffe.
Craig was very thorough and efficient, keeping us updated at all times with the selling of our house. Craig was also very helpful. Very happy with the outcome and time it took to sell our property. Would definitely recommend Craig to anyone.
I would recommend Craig to anyone.
Tim and his team were fantastic to deal with. Communication regarding all aspects of the sale process was always easy and nothing was a drama. Highly recommended.
Deciding to sell was big decision as having 3 kids under 6 it was going to be a mission keeping the house and property clean and tidy and presentable for potential buyers. Running open homes was always going to be a hassle.
However after 1 open home Craig and his team had our property sold and with a record sale in our area for 2.5 acre lots. We couldn’t be happier with Craig Donkin and his team at Cutcliffe and neither will you.
I would like to show my appreciation to Anna Gabites from Cutcliffe Properties by giving my full support to any real estate project she should be involved in.
After having my property listed with another agent for 6 months with no result. Anna knocked on my front door on a Sunday morning (After a 50th Birthday Party) and said that she would like to sell my property. With her vibrant personality and positive attitude we had it sold in a few weeks.
I’m sure her experience in sales in this field is a great advantage to Cutcliffe Properties and her customers. Anna made it an enjoyable experience selling my property as well as the after sales service which is mostly forgotten, in turn making life a lot easier.
This letter is to thank Anna Gabites from Cutcliffe Properties for all her hard work, persistence and constant feedback on selling our property at East Kurrajong.
After listing previously with another agent for 4 months and no offer Anna approached us and said she would like the sale of the property and after barely 6 weeks we had 2 offers. We would have no hesitation in recommending Anna to anyone looking to sell their property.
Thanks again sincerely Anna for all the effort you put in to enable us to move on to the next chapter of our lives.
We just wanted everyone to know what a fantastic job you all did in the sale of our home in Glossodia. After almost two years on the market with other agents, most recently five months with another agent, Cutcliffe sold our property within TWO WEEKS and at a higher price than the other agent had been pushing us towards!!!
We can’t say enough about the total different experience Cutcliffe gave us compared to our previous agents. Your staff were enthusiastic, friendly and supportive from the beginning. Your advertising left all the other agents for dead!! (And at no extra cost.) Finally the most important factor – your sale staff can sell!
We were only on the market with you long enough for three inspections, but your staff just don’t let people walk away! They go that extra mile‐create urgency, suggest alternatives with properties, follow up and ultimately get the job done!
We really can’t thank you enough. We wish you all the very best for the future.
A short letter to express our thanks to Craig and to Cutcliffe for your efforts in the sale of Lot 2 and then Lot 1 of our property on Comleroy Rd, Kurrajong.
I was impressed at the outset by your presentation and you did not disappoint. You and Cutcliffe were thoroughly professional and attentive, providing regular feedback. And, of course, both lots were sold at what seemed to us reasonable amounts.
I would be grateful if you conveyed my thanks to the other staff of Cutcliffe involved in each sale.
We would like to thank Tim and the team at Cutcliffe. Tim was professional and very approachable and kept us up to speed throughout the whole transaction. He worked extremely hard to get the maximim return for us. He has very good people skills and we were fortunate enough to not only sell our house through Tim, we also purchased our next house through Tim. A really good person to deal with, who cares about the customer be it selling or buying.
Thank you so much Tim for all that you did for us during the purchase of our new home at Cattai. We are very happy living here. Merry Christmas to your and your family.
We would like to take this opportunity to thank you for the excellent service you and your team provided to us for the sale of our property at Cranebrook.
We tried to sell our property in the past with the assistance of 2 major real estate agents with no success.
After entering into an agreement with you WITHIN ONE WEEK YOU SUCCESSFULLY SOLD OUR PROPERTY. You sold our property so quickly we did not have any photos taken for advertising purposes. You and your team have provided a wonderful service to us and we have no hesitation in recommending Cutcliffe to any person selling their property.
We wish Craig and the team at Cutcliffe every success. Once again we thank you sincerely.
I would like to take this opportunity to thank Cutcliffe Properties for the professional manner in which they sold the property of my late mother.
A special thanks goes to Craig and Shane, who kept me informed throughout the sale on new developments and up to date on all issues.
I started the process by getting 4 appraisals. Whilst Cutcliffe’s appraisal was not the highest price nor the one offering the cheapest commission, what stood out from the competitors, was Craig’s knowledge of local acreage properties, local bylaws, council’s development plans, permitted future infrastructure regarding building codes and allowable additions, the effect of flooding, people’s perception of the property, marketing strategies and how to best deliver the property to the market.
Within the first week we had a rush of potential buyers and within this time received realistic offers before settling and agreeing to the sale price.
Craig and Shane’s negotiating skills enabled us to obtain a value above our expectations and initial appraisal.
Overall, the team at Cutcliffe guided us through the transaction and paperwork with minimal fuss. They provided a level of service that was friendly and specialised, that exceeded all aspects of client/provider relationships.
Just a word of thanks to Craig Donkin and your office staff, for their pleasant and efficient manner in which they conducted the sale of our house.
Craig’s tenacity and experience guiding our buyers through a difficult financial climate was outstanding in bringing the sale to a satisfactory conclusion.
At all times he remained pleasant and committed with constant honest appraisals to us and the owner of our prospective purchase. His swift action to facilitate the exchange process was very much appreciated.
Cutcliffe’s performance has been exemplary.
Jim and I would like to thank you and all the team at Cutcliffe Properties for the professional but friendly manner in dealing with the sale of our property at Kurrajong.
Craig we did appreciate the quiet confidence that you gave us, that all would be well, and that the sale would go smoothly.
We would certainly recommend the Cutcliffe Properties attitude of sincerity and also the close liaison by Craig with us the vendors, after each inspection of our property was over.
It made for a much less stressful time, especially as we are elderly.
We sold our investment property through Cutcliffe Properties with a very pleasing result. We found Tim to be very professional at all times. He would always give us feedback after the open house,
whether good or bad. We particularly appreciated how he listened to what we wanted. So for that, we’d like to say thank you! We wouldn’t hesitate in recommending Tim to anyone wanting to sell their homes.
Tim Cutcliffe of Cutcliffe Properties was our first choice to manage the sale of our 6 residential lots in Agnes Banks. It was evident very early during negotiations on the first lot that Tim had the capacity to manage both parties with respect, intelligence and compassion to a successful outcome.
The due diligence Tim exercised on each lot demonstrated his genuine commitment to both vendor and purchaser. Tim surpassed my expectations with his negotiation skills, managing to obtain our specified price on every lot whilst genuinely taking care with each purchaser for their interests also.
Tim above all is an exceptional young man with a great future in real estate. We would highly recommend you give him the opportunity to represent your property interests. It is indeed with pleasure that we can provide this ‘review’ for Tim and the team at Cutcliffe Properties.
We are very pleased with the sale of our property, which happened so fast and at a price that exceeded our expectations! We both have only good things to say about our dealings with you and your colleagues. We are impressed with your respectful, professional yet friendly manners! Thanks you Craig! Thank you the whole Cutcliffe team!!
When deciding who to list our property with we contacted several agents and were very disappointed with the lack of interest and communication from two of the very well known companies.
We decided to list with Craig because of his specialisation in acreage and local knowledge. Craig was recommended by a friend who had dealings with him. All support staff were friendly and professional so I would have no hesitation in recommending Craig to anyone with real estate business to conduct.
What a nice change. Anna is a real estate agent who sets the bar high and works tirelessly towards that goal. We were very impressed by Anna every step of the selling process and can’t recommend her highly enough.
Anna has handled both our sale and Purchase. Thank you so much for your unwavering perseverance, fabulous communication and outstanding results. You have done a great job!!